Global Support & Business Desk
Let's talk about your project or inquiries.
Have a technical question, feature request, partnership idea, or need custom invoicing enterprise terms? Our dedicated team is here to assist.
Support Hours & Response Guarantees
Working Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Expected Response
Free: < 24 hrs | Pro/Business: < 4 hrs
Common Support Questions
Where is my generated PDF invoice?
PDFs generate directly in your browser. Check your browser's default downloads folder.
How do I upgrade to Pro or Business?
Go to Pricing or Dashboard Billing settings to pick a plan with Lemon Squeezy instant checkout.
Can I get a custom enterprise SLA?
Yes! Email info@invoixca.com for multi-seat team licenses and API access.
How do I request a full data deletion?
Send an email to support@invoixca.com. We process GDPR data erasure requests within 30 days.